Project information

• Category: Data Analytics
• Project date: Dec 13, 2019
• Project URL: GitHub Repository

The goal of the project was to analyze the sentiments of Yelp reviews of a restaurant chain, and classify them into positive or negative.

Then, in order for the restaurant management to identify areas of improvement, I put together 2 word clouds for each sentiment. By looking at the word cloud for the neagtive reviews, we can identify how to improve the restaurant's overall customer service.